At www.drsoulm.com, we prioritize your privacy as much as you value your style. Trust is the foundation of our relationship with customers, and we are committed to transparency in how we handle your personal information. This policy outlines our practices to ensure you feel confident while shopping with us.

We collect two types of information: automated data (like your IP address, device type, and browsing behavior) and details you provide voluntarily (such as email addresses, shipping details, and payment information during checkout). This helps us tailor your experience and fulfill orders efficiently.

Your data enables us to process transactions, offer personalized product recommendations (like suggesting leather boots or chunky sneakers based on your preferences), and improve customer service. We also analyze trends to enhance our website functionality and marketing strategies.

Cookies help remember your cart items, optimize page loading speeds, and refine ad targeting—for instance, showing you designer heels or weatherproof hiking boots you might love. You can manage cookie preferences via your browser settings, though disabling them may affect site features.

We employ SSL encryption, regular security audits, and restricted staff access to safeguard your information. Payment details are processed through PCI-compliant gateways, ensuring industry-standard protection against unauthorized access.

Trusted partners (e.g., shipping carriers like FedEx or payment processors like Stripe) receive only necessary data to complete orders. We vet these providers rigorously and prohibit them from using your information for unrelated purposes.

You have the right to access, correct, or delete your data. For requests or questions about this policy, email us at [email protected]. We respond promptly to all privacy-related inquiries.