Information
TERMS OF SERVICE
Terms of Service - Elite Footwear

Terms of Service

1. Introduction & Acceptance of Terms

Welcome to www.drsoulm.com (the "Site"), operated by Elite Footwear. We specialize in premium footwear, including designer heels, leather boots, sneakers, and other fashion-forward and functional footwear products (collectively, "Products"). By accessing or using the Site, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, please refrain from using the Site.

2. Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

  • Providing accurate and current information.
  • Maintaining the confidentiality of your login credentials.
  • All activities under your account.

Notify us immediately of unauthorized account use or security breaches.

3. Product Information & Order Terms

We strive for accurate Product descriptions, images, and pricing. However, minor discrepancies may occur. All orders are subject to availability. We reserve the right to cancel orders due to errors or unavailability.

Footwear-Specific Note: Due to variations in manufacturing, colors or textures may differ slightly from website images. Product performance (e.g., grip, weather resistance) depends on proper use and conditions.

4. Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Payment is processed at checkout.

Shipping: Delivery times vary by location. Shipping fees and taxes are calculated at checkout.

Returns: Unworn, undamaged Products in original packaging may be returned within 30 days of delivery for a refund or exchange. Return shipping costs are the customer’s responsibility unless the return is due to our error.

5. Intellectual Property Rights

All Site content (logos, text, images, designs) is owned by Elite Footwear or its licensors and protected by intellectual property laws. Unauthorized use (e.g., reproduction, modification) is prohibited.

6. Disclaimers & Limitations of Liability

General Disclaimer: The Site and Products are provided "as is." We disclaim all warranties, express or implied, including merchantability or fitness for a particular purpose.

Footwear-Specific Disclaimers:

  • Designer Heels/Boots: High-heeled or specialized footwear may require break-in periods. Use with caution on uneven surfaces.
  • Outdoor Footwear: Weatherproof claims apply under normal conditions. Extreme environments may affect performance.
  • Slippers/Moccasins: Not designed for outdoor use. Indoor traction may vary by surface.

Limitation of Liability: Elite Footwear is not liable for incidental, consequential, or punitive damages arising from Product use or Site access.

7. Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where Elite Footwear is headquartered. Disputes will be resolved through binding arbitration or small claims court, with each party bearing its own costs.

8. Contact & Effective Date

For questions, contact us at [email protected]. These Terms are effective upon posting and supersede prior versions.

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